How can I get a quote?

Please fill out our quote form HERE. We will ask twelve questions about your project and ask you to submit your artwork/mock ups. Once we have all your information we will analyze your project and send you a price and a turnaround time.

Can I get a quote over the phone?

We may be able to quote over the phone if necessary information is provided . We prefer to keep all our communication via email so we can refer to it later. This ensures there are no mistakes made from different forms of communication.

Where are you located?

We have a private warehouse for production purposes. We DO NOT accept any walk ins. If you’d like to get a quote or schedule an appointment to discuss your project,  please fill out the quote form and add that in the details section.

What is the minimum order?

17 pieces is our minimum per design. Orders with complex printing and colors may be subjected to a 72 piece minimum.

How long will it take for my order to be finished?

Depending on your project, anywhere between 7-14 business days once the art work has been approved and payment has been submitted.

Where can I pick up my order?

All orders may be picked up at from 10:00am-6:00pm Monday-Friday and will need to be scheduled.

What are your hours of operation?

Typically our hours are:

  • Monday-Friday 11:00am-6:00pm
  • Saturday 10:00am-6:00pm
  • Sunday 11:00am-6:00pm

What forms of payment do you accept?

We accept most forms of payment, however we charge an additional 3% to process credit card and PayPal payments.

What types of inks do you print with?

We primarily print with plastisol ink. Upon request, we print with specialty water based or discharge ink.

What types of brands do you have access to?

We have access to a wide variety of brand name items:

  • AS Colour
  • American Apparel
  • AAA / Alstyle
  • Tee Styled
  • Cotton Heritage
  • Bella+Canvas
  • Gildan
  • Hanes
  • Next Level
  • Royal Apparel
  • Tultex
  • Shaka
  • Independent Trading Co.

Can the customer provide the garments?

Typically yes, but there are some cases where the garments are not print suitable. All garments must be brought in separated by design/box.  Alpha Screen Printing does not guarantee any customer provided garments. We do not accept any used garments to print on.

What are your art requirements?

In order to get the best printing results, we require vector artwork.

  • Adobe Illustrator (*.AI *.PDF) – Vector based artwork
  • Adobe Photoshop (*.PSD)
 All Photoshop files must be of high quality and a minimum of 300 DPI

If your artwork is hand drawn or scanned make sure it is of high quality (300 dpi or higher) and scaled to the desired print size. Note : Usually this type of artwork needs some cleaning up to be acceptable for printing. If this is the case and the project is simple enough, we will work on preparing your illustration to the best of your preference. If the artwork needs extensive work we will not accept the project.